Your Staff working on our site have been recognized by the Pears of Serco MELABS for their hard work, honesty, dedication and going the extra mile and working after the normal Base Hours and Weekends to ensure that the maintenance work and operation of the RO plant is completed without incident.
John Kerr, Head of Base Operations
Serco Middle East Division
It gives me much pleasure to write this Testimonial in respect of Advance WaterTek, with particular reference to your product the Reverse Osmosis (RO) Seawater desalination unit.
In September 2006 it was decided to increase the water manufacture capability onboard a 4000 head livestock vessel that we manage. After a thorough and conclusive tender process evaluating several other noted Reverse Osmosis manufacturers, the decision to award contract and procure a 75 t / day unit from Advance WaterTek was made from an informed and confident position.
This was in late 2006, to date the supplied, commissioned and reliable operation of the containerised unit has proven itself to be the correct decision. The simplistic operation and robust reliable nature of the machinery associated with this unit has also been a noted key aspect for the engineering staff on board the livestock vessel. Regular operation and condition monitoring reports are compiled and dispatched to Advance WaterTek; the informative, timely replies are another indicator of the professionalism on offer from your company.
I would like to add further your local support, in Australia has always been approachable, informative in the first sense and efficient with a technical responsive in the second. The Aftermarket Sales and Support from my experience over the past 18 months has been exemplary.
It is my privilege to be associated with Advance WaterTek and should it be required I’m more than happy to provide verbal confirmation as such.
I look forward to a continued relationship with yourself and Advance WaterTek, both here in Australia and Worldwide.
Jason Sellars, Engineer Manager
SIBA SHIPS Asia have been dealing with Advanced Watertek since 2005.
Advanced Watertek supplies us with materials (consumables, components, pumps, etc.) and regularly services our reverse osmosis system on our Livestock vessel the Stella Deneb (previously known as Rodlfo Mata). This vessel is the largest Livestock ship in the world carrying up to 120,000 live sheep at any one time so the production of fresh water during voyages is of critical importance.
We find Advanced Watertek’s services to be professional, prompt and reliable. Importantly, as is it is in the Marine industry, Advanced Watertek is always contactable 24 hours a day, 7 days a week.
The staff is experienced and familiar with the protocols and nature of, not only the Marine industry, but importantly our livestock industry. They are always available to come on board our vessel to service the RO system each time it is in Fremantle Port. This ensures that our unit operates at its optimum capacity and that we always have adequate supplies of components and consumables.
Furthermore, anytime our vessel is in urgent need of materials, Advanced Watertek has always supplied goods to any designated port promptly. No follow up is required from our part as we are always kept posted on the status of our shipment.
In summary, we are extremely satisfied with the service we are receiving from Advanced Watertek and would not hesitate to recommend this company if required.
We look forward to continuing our strong relationship.
SIBA SHIPS ASIA
This correspondence is to express our satisfaction for the excellent service you have provided with the reverse osmosis desalination systems and filtration/disinfection systems supplied to our company.
As an end user and a contractor, we are extremely satisfied with your high quality equipment, professional workmanship & after sales service. You have supported us swiftly and professionally concerning any of our technical & spare parts requirements. All of the desalination & filtration/disinfection systems supplied are working correctly and meet all our water requirements.
We are especially pleased with the systems you supplied to our contract sites in Darfur, Sudan.
We will definitely consider your company for any of our future project inquiries and will also recommend to others.
Thank you for a job well done.
Johnny P Dundulis
Dubai Support Manager
PAE Government Services
I just wanted to thank you for the excellent job you did with the water treatment system at Mr. Muhairi’s farm. Your organization and follow-through was very much appreciated. The system runs beautifully and meets all of our water needs. I certainly will not hesitate to recommend your company if I have the opportunity. Thanks for going the extra mile for us.